At Steering Developments Ltd (SDL) we pride ourselves in the fact we have been in the Vehicle Adaption and Wheelchair industry for over 30 years.
Our staff are very experienced and through continued training and development our engineers knowledge and approachable nature seem to get the jobs completed first time so that the products we sell are reliable and trustworthy. Our staff turnover is near non-existent meaning our engineer's and service staff get to know our customers well so that we can provide the high level of service that you expect of us. Within the industry we are commonly used as a benchmark especially for technical adaptions in which we are able to solve and fix problems that other manufacturers cannot.
Dedicated team of 18 staff
We have a small dedicated team of 18 staff. These are split as 7 office, sales and admin staff with the balance being engineers, electricians, drivers and technicians. In general, our staff have worked for SDL for more than 5 years each, with some having more than 20 years service.
We are widely recognised by the industry, Motability and our customers as the supplier that carries out the simplest to the most complicated driving controls and being committed to supplying the best WAV’s on the market. As well as this we are the only UK official supplier of the Yamaha JW range though our SD Motion range of powered wheelchairs, batteries and accessories.
ISO 9001:2008 Quality Management System - FM 34483
We were the first in our industry to obtain our BSI standard back in 1996. Since this date we have continued to maintain our quality management systems so that our records and accountability continue to be of a high standard to achieve this award.
We are members of the British Healthcare Trade Association. Their passion for the industry is shown through their commitment to establishing high standards and ethics which earn the respect of all healthcare professionals and the general public. The awarding of the Office of Fair Trading's full approval of the BHTA Code of Practice is the first in the healthcare and assistive technologies industry.
European Mobility Group
The EMG is a non-profit association of businesses throughout Europe concerned with promoting the independent mobility of persons with disabilities by providing equipment and vehicle modifications. Steering Developments was one of 8 companies who established the EMG in Paris in 1987. Since then membership has steadily grown and today more than 40 members contribute to the group. The current focus is to establish rigorous standards for the car adaptation industry through the European Committee for Standardisation (CEN). In essence, this is about making sure that people who travel in an adapted car get the same level of safety as you would expect in a standard car.
Mr L from Lancaster – I really can't thank you and your team enough. Right from the beginning I felt as if I was in the hands of people who really knew what they were doing. I'm beginning to realise that the key to successful adaptations to vehicles, and any disability related equipment to be honest, is to treat the customer as an individual with their own specific requirements.
The engineering solution your company provided to the problem was excellent and paid real attention to detail. Right down to a slight bend on the end of the brake / accelerator lever to fit the position of my hand. A small adjustment that made a BIG difference.
Although the fitting required me to make two 450 mile round trip journeys to your workshop in Hemel Hempstead, ( where we were provided with coffee and made to feel very welcome ) I now know that this were essential steps in getting the correct solution for my needs.
The challenges faced by newly disabled people can be daunting and difficult to overcome.
For me, returning to driving was of paramount importance in regaining my independence and assisting in my rehabilitation. Thank you for making this as easy and trouble free as possible..
Mrs D from Leigh-on-Sea – A good job well done, my wife is very happy with the car and pleased that you did it so quickly.
Mr J from Leicestershire – From the first visit to the final handover, everyone was very helpful and considerate.
Mr S from Hants – Performed well in all areas as usual. Without your services for lightening my power steering, I would be unable to drive, Thank you
Mr T from Bath – SDL gave excellent service throughout; sales, technical advice, home demonstration, supply and installation. I would readily recommend.
Mrs R from Sheffield – SDL provided all information when requested, no pressure to buy. Quick response when choice was made. Attention to detail; not feeling hurried or pressured when trying out new controls; being persuaded to try before buying as it was a new model; follow up calls; Engineer has an excellent attitude, explains clearly and is happy to answer questions. He is a credit to your company.
Mrs W from Bucks – Your team are excellent. Having to replace my top box was all done from ordering to installing within a week – Well done.
Mrs S from Hampshire – Design, creativity, compassion and understanding. It was really good to meet true professionals who not only know what they were doing but took time to listen and understand my problems and then come up with creative solutions.
Mr W from Berkshire – Impeccable customer service as usual. Attentive and friendly.